Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

"My stay was great, all the girls in therapy were excellent: I couldn't have asked for any better. I had a very nice private room that I enjoyed."

Thelma

"Thank you for all the nice things you do and for taking such good care of my loved one."

"The Laurels is a wonderful place. I have found a great family here. Everyone receives excellent care."

Guest

“I can honestly say the atmosphere and service at your facility is the best I have ever seen in Central Virginia. I am sure other families are pleased with the service provided their loved ones at The Laurels.  Many thanks to you and your staff!”

Dr. Marcus M. (Dean of UVA Emergency Medicine Dept.)

"Everyone was always nice and helpful."

Doris

“If you can't stay at home, Maplewood of Shane's Village is the next best place.  I feel like I have good help.”

Dorothy

"I just wanted to take a moment to thank you for all your help in this process and making the transition so smooth. I spent several hours with my mom yesterday and my dad visited also. We went to the birthday party and he stayed in there with my mom for well over an hour numerous times holding her hands and dancing with her. Though Tuesday and Wednesday mornings were hard for him and days to come will continue to be he did state yesterday numerous times that we definitely made the right decision."

Mary S. & Lucy

"No one ever left my room without asking what else they could do for me."

"I loved it here. Everyone was wonderful, the food was good and everything is so clean, I loved it."

The Laurels of Kent is great because all of the people there work as a team. They are really the best! I loved all the staff there, they became more like friends. They are the best place for rehab and I would recommend them to anyone!

Pam